Shipping Policy

International Shipping

At NeuroPulse®, we work with international logistics centers that ship products directly to the address provided at the time of purchase on our official website neuropulsemen.com.

Delivery Timeframes

Processing and Dispatch: 1 to 3 business days after payment confirmation.
Estimated Delivery: 5 to 12 business days (depending on the destination country and carrier).

Order Tracking

All orders include a tracking code, which will be sent via email so you can monitor the progress of your delivery in real time.

Partial Shipments

For orders containing more than one product, items may be shipped separately, each with its own tracking code.

Possible Import Taxes

In rare cases, local customs authorities may apply additional fees or taxes. These charges are the sole responsibility of the customer.

Shipping Address

Please review your shipping details carefully before completing your purchase.
If an incorrect address is provided or the recipient is unavailable at the time of delivery, the package may be returned to the sender, and the costs of reshipping will be the customer’s responsibility.

Customer Support

If you have any questions or need assistance, our support team is available via email at support@neuropulsemen.com.

👉 By making a purchase on our website, you automatically agree to all the terms described in this Shipping Policy.